911 Dispatcher

Grades: 10, 11, 12

Credit: one

Course Code: 833726

Course Description:

911 Dispatch is designed to develop entry-level skills needed in an emergency telecommunication environment for public safety. The course provides the beginning telecommunicator with an understanding of situations encountered in an emergency communications environment. Upon completion, the student will be able to: summarize issues involving the telecommunicator's role and responsibilities as a member of health and public safety environment; summarize issues involving available resources to a telecommunicator; the importance of maintaining confidentiality, liability and legal issues involving emergency telecommunicators and their agencies; summarize the process of stress management for inside and outside a communications department/center. This course is part of the Claude Moore Scholars, a healthcare education program. HOSA, the co-curricular student organization, offers opportunities in leadership, community, and competitive events.

• Industry certification may be available as part of this course. This course requires a student materials fee as listed in FCPS Notice 5922.

Professional Certification:

International Academies of Emergency Dispatch (IAED): Certified Emergency Telecommunicato